Frequently Asked Questions

Our pergolas are built from aluminum with a powder-coated finish, so they won't rust or rot and need minimal maintenance compared to wood.

Our manual pergolas use a hand-crank louver system, with no electricity or wiring required. The louvers turn on self-lubricating stainless steel components rated for 5+ years of daily adjustment. Our motorized models add remote and app control, and weather sensors are available for both.

A bioclimatic pergola has adjustable louvers that rotate to control sunlight, shade, and ventilation: angle them to filter sun, open them fully for a breeze, or close them to block rain.

The roof is made of louvers that rotate together 0–135°, by hand crank on our manual models or by remote and app on our motorized models. Adjust them to control sunlight, shade, and airflow, or close them fully for rain.

Yes. Our stock sizes run from 10'×6.5' to 13'×20'. The Sunkisser SK1 comes in 10'×6.5', 10'×10', 10'×13', and 13'×13', and the Sunkisser 200 comes in 13'×16' and 13'×20' (plus 10'×13' on the motorized model). Stock colors are Anthracite, Black, and White. Custom sizes and colors are available by quote. Add-ons include LED lighting, privacy blinds, and infrared heaters.

Our pergolas are rated for winds up to 90 mph and snow loads up to 31 lbs per square foot. For heavier attachments, contact us before installing.

Our Sunkisser SK1 Manual Pergola starts at $5,199 for the 10'×6.5' size, up to $9,199 for 13'×13'. Sunkisser 200 models, including motorized, run from $11,199 to $15,499. Professional installation and accessories (heaters, LEDs, blinds) are available separately. Financing is available.

Yes. Financing is available through HFS Home Improvement Loans. Checking your options takes about a minute and uses a soft credit check, so it won't affect your credit score. If you're conditionally approved, you'll see your loan terms within 24 hours, and approved funds go directly to your checking account. Not everyone will qualify. Call us at (818) 213-2111 to get started.

Yes. If you find the same pergola for a lower advertised price within 30 days of your purchase, we'll match it. Call us at (818) 213-2111 with the details.

Electric infrared heaters are the best fit for most Los Angeles pergolas. They warm people and surfaces directly instead of heating the air, which matters in an open-air structure. Our Sunkisser infrared heater runs on a standard 110V outlet at 1,500 watts and is $849. It comes in black and fits both the Sunkisser SK1 and the Sunkisser 200.

Our pergolas ship as complete kits with all hardware included, and most homeowners assemble them with 2 people in 4–6 hours using basic tools. See our Installation Guide. Professional installation makes sense for attached or rooftop installs, uneven ground, or if you'd rather not do it yourself. We can match you with a certified installer.

LED lighting is available as an optional add-on. Our warm-white LED Light Kit ($499) is sized to your pergola and includes pre-cut strips for each side, quick-connect wiring, a transformer, and a remote control.

DIY assembly typically takes 4–6 hours with 2 people. Follow our step-by-step Installation Guide, or book a certified installer: professional installs are usually done in 1 day.

Our pergolas install on a level concrete pad, paver patio, or compacted ground. Concrete is best for the 90 mph wind rating. For decks, roofs, or installs attached to a house wall, call us at (818) 213-2111 before you drill.

You'll need: a cordless drill with masonry bits, a ratchet with a 13mm socket, a 4 ft level, a 25 ft tape measure, a 6 ft stepladder, safety glasses and work gloves, and a pencil and chalk. All hardware and fasteners are included with your pergola.

Yes. We can match you with a certified installer in Southern California. Request a free installer quote.

Professional installation starts at $25 per square foot. The final price depends on your pergola size and site. Most installs are done in 1 day. Request a free installer quote.

No. Aluminum doesn't rust, and the powder-coated finish adds protection against the elements.

Our pergolas are rated for winds up to 90 mph and snow loads up to 31 lbs per square foot. Close the louvers during storms and clear heavy snow.

Our 2-year warranty, from the date of delivery, covers the aluminum frame, louvers and hand-crank parts, motors and electronics, the powder-coat finish, and LED strip kits against defects in materials and workmanship. It's transferable to a new homeowner. See our Warranty page for details.

Register on our Warranty page with your order number, install date, and model to activate your 2-year coverage.

Call us at (818) 213-2111, Mon–Fri 9am–5pm PT, or email a photo to sales@pergolacave.com.

Yes. Pergolas and accessories bought directly from us can be returned within 60 days of delivery, for any reason. Returns within the first 14 days have no restocking fee if the product is unused with its packaging intact. After 14 days, a 10% restocking fee applies. You cover return shipping, and you'll need an RMA number from us before shipping anything back. Custom-fabricated pergolas built to non-standard specifications can't be returned. See our Return & Refund Policy.

In-stock pergolas: free freight delivery in 3–5 business days in Los Angeles County, and 5–14 business days everywhere else in California and the continental US, counted from your order date.

Custom and made-to-order pergolas: built to order, typically 6–8 weeks for U.S.-made pergolas and about 12 weeks for imported pergolas. See our Shipping Policy.

Pergolas ship as palletized, shrink-wrapped freight with corner protection. The carrier calls ahead to schedule a delivery window and delivers to the curb, with liftgate service included at no extra charge. Inspect and photograph the shipment before signing for it.